Return Process
We offer 30-day returns and exchanges. You can request a return or exchange within 30 days after receiving your item.
7-Day Worry-Free Guarantee
If you request a return or size exchange within the first 7 days after delivery, we will provide a prepaid return label and cover the return shipping cost.
To be eligible for a return or exchange, your item must be:
- Unworn and unused
- In the same condition as received
- With original tags attached
- In the original packaging
Items sent back without first requesting a return or exchange will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
We will review the issue and provide the appropriate solution.
Exchanges
If you need a different size, please contact us within 30 days of receiving your order.
Exceptions / Non-returnable Items
For hygiene reasons, underwear and intimate apparel are non-returnable unless defective or incorrect.
The following items are also not eligible for return:
- Final sale items
- Gift cards
- Items that have been worn, washed, or damaged after receipt
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method.
Please allow 3–7 business days for the refund to be processed. Your bank or credit card provider may require additional time to complete the transaction.
Contact Us
If you have any questions about returns or exchanges, please contact us at: